Article

Webqual analysis of service quality of shopping mall web sites in public institutions: case of Korea Government
Jaeyang Park , Jeonghun Park
J. Policy Stud. 2025;40(3):1-23.
https://doi.org/10.52372/jps.250232
From the perspective of New Public Management (NPM), a primary responsibility of the government is to improve service delivery to ensure consumer satisfaction. This study examines user satisfaction with public online shopping malls, including shopping mall, innovation marketplace, and venture world, using the WebQual framework. Through the lens of WebQual, we aim to delineate the unique service attributes characterizing shopping mall websites within Korea public sector entities. Moreover, we endeavor to explore the impact of these service attri...

Article

Kingdon at 40: multiple streams, multiple flaws
Fabio Battaglia
J. Policy Stud. 2025;40(3):25-42.
https://doi.org/10.52372/jps.250204
Despite its widespread use, there is confusion in the literature about two key aspects of Kingdon’s so-called Multiple Streams Approach. Firstly, whilst some argue that Kingdon developed an agenda-setting framework, for others he developed a theory of policy change, and for others still a theory of both. Secondly, despite policy windows and coupling being the most crucial and popular concepts of the framework, ambiguous and conflicting definitions of both terms are used, sometimes by the same authors. Further, although scholars have establish...

Article

Blueprints for tomorrow’s smart cities in South Korea: conceptual definition and timeline forecast from a policy delphi study
Seung-Yoon Shin , Ahra Lee , Choong-Sik Chung
J. Policy Stud. 2025;40(3):43-69.
https://doi.org/10.52372/jps.e680
This paper delineates the smart city (SC) concept in a South Korean context and, based on this conceptual definition, it forecasts the expected implementation timeline of the country’s SC pilot projects. Through the use of a three-round policy Delphi methodology, a consensus on the SC concept was reached, with an emphasis on a citizen-centric paradigm. The Delphi panelists predict that South Korea’s SC projects will be completed by 2030. However, the realization of its full-service SC capabilities is expected by 2035. These findings highlig...

Article

Defense or health? Budgetary trade-offs in government spending, incrementalism, and government debt
Seunghui Han , Jisu Jeong
J. Policy Stud. 2025;40(3):71-91.
https://doi.org/10.52372/jps.e687
This paper analyzes the relationship between defense expenditure and public health expenditure. In addition, we consider the effect of the incrementalism theory of budget and total amount of government debt. Prior controversial research results were reviewed based on the theory of growth-stimulating effects and crowding out effects. Panel fixed effects model and simultaneous equation models (SEMs) were applied to perform a comparative analysis based on the panel data. The analysis results showed crowding out effects in all models. In addition, ...

Article

Blacklists and bureaucracy: navigating accountability in South Korean public administration
Yunsoo Lee , Kwanpyo Bae
J. Policy Stud. 2025;40(3):93-108.
https://doi.org/10.52372/jps.e688
Public officials in a complex modern state may be challenged by conflicting accountability expectations. Work is yet to be done that adequately pulls together an emphasis on the response of public servants toward multiple accountabilities disorder, especially in South Korea. The purpose of this article was to demonstrate multiple accountabilities disorder with a case study of the so-called blacklist scandal in Korea. In particular, we examined how public officials behave in the response of the inappropriate directions to threaten the rights of ...

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Article

Webqual analysis of service quality of shopping mall web sites in public institutions: case of Korea Government
Jaeyang Park , Jeonghun Park
J. Policy Stud. 2025;40(3):1-23.
https://doi.org/10.52372/jps.250232
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Kingdon at 40: multiple streams, multiple flaws
Fabio Battaglia
J. Policy Stud. 2025;40(3):25-42.
https://doi.org/10.52372/jps.250204
HTML PDF PubReader
Blueprints for tomorrow’s smart cities in South Korea: conceptual definition and timeline forecast from a policy delphi study
Seung-Yoon Shin , Ahra Lee , Choong-Sik Chung
J. Policy Stud. 2025;40(3):43-69.
https://doi.org/10.52372/jps.e680
HTML PDF PubReader
Defense or health? Budgetary trade-offs in government spending, incrementalism, and government debt
Seunghui Han , Jisu Jeong
J. Policy Stud. 2025;40(3):71-91.
https://doi.org/10.52372/jps.e687
HTML PDF PubReader
Blacklists and bureaucracy: navigating accountability in South Korean public administration
Yunsoo Lee , Kwanpyo Bae
J. Policy Stud. 2025;40(3):93-108.
https://doi.org/10.52372/jps.e688
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Diversity in the public sector: the role of inclusive management in hiring and performance
Gafaru Bakari Kassim , Yousueng Han
J. Policy Stud. 2025 [published online ahead of print]
https://doi.org/10.52372/jps.e679
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Public administration, governance, and policy integration: towards a scholarship agenda of a neglected area
Guswin de Wee , Kutu Ramolobe
J. Policy Stud. 2025 [published online ahead of print]
https://doi.org/10.52372/jps.e678
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Are Asians model minorities? Examining racial and ethnic disparity in New York County judicial outcomes
Connor Concannon , Chongmin Na
J. Policy Stud. 2025 [published online ahead of print]
https://doi.org/10.52372/jps.e677
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Assessing the effectiveness of state policies in alleviating in-work poverty globally
Chang Hyun Seo , Kathy Lee , Troy Baltes
J. Policy Stud. 2025 [published online ahead of print]
https://doi.org/10.52372/jps.e676
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Intergenerational living and aging in place: New Taipei City
Ssu-Hsien Chen , Chia-Yun Chu
J. Policy Stud. 2025 [published online ahead of print]
https://doi.org/10.52372/jps.e675
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The moderating effect of digital literacy on the link between e-government effectiveness and trust in government
Seulki Lee-Geiller
J. Policy Stud. 2024;39(4):77-101.
https://doi.org/10.52372/jps.e672
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The mobilization effect of social media use: an instrumental variable approach
Kyungdong Kim , Min Han Kim , Youngmin Cho
J. Policy Stud. 2025;40(1):65-87.
https://doi.org/10.52372/jps.39401
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Equity in budgeting: U.S. state and local government initiatives
Marilyn Marks Rubin , John R. Bartle , Katherine Willoughby
J. Policy Stud. 2024;39(4):103-122.
https://doi.org/10.52372/jps.e673
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Strategies for Governing: An Approach to Public Management Research for West and East
Alasdair Roberts
Korean J. Policy Stud. 2018;33(1):33-56.
https://doi.org/10.52372/kjps33102
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Faith-based nonprofits and the delivery of public services: an experimental study of sector-bias
Austin P. Johnson , Kenneth J. Meier , Nehemia Geva
J. Policy Stud. 2025;40(1):1-20.
https://doi.org/10.52372/jps.e682
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September, 2025
Vol. 40, No. 3

eISSN:2800-0714


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